Job Details

Title: Customer Care Assistant
Description: About Us: We are Bolton’s largest play centre, a family business established in 2007 on Wingates Industrial Park near Westhoughton, with indoor and outdoor play areas for children aged 0-12 years. We believe in striving for the best experience for everyone and aim for our customers to have a super-smiley time with the adults enjoying their food and drinks whilst the kids run around and play.
Our Offer:
Rates of Pay: National Standard Rates of Pay usually apply.

Food & Breaks: 15-minute unpaid break for shifts over 4 hours; 30-minute unpaid break with free food when worked 5 hours straight.
Discounts: on the passing of a 6-month probationary period our staff receive discounts on food and drink and can nominate one child for free admission for play.
Qualifications and Training: NVQs, First Aid, Food Allergy and Fire Marshall courses are available as well as regular in-house training and updates.
Benefits: Company pension; free car-parking; uniform
Here at Party and Play Funhouse, we are proud to have a diverse workforce, and we’re all about providing equal opportunities to the whole team, starting with our recruitment and selection process.

About you
We are looking for enthusiastic hardworking staff who love the buzz of working under pressure in a much-loved business. You’ll need to have a desire to succeed through hard work, loyalty, enthusiasm and respect for your colleagues - and you’ll also need to be passionate about cleaning.
You’ll need to enjoy working in a customer-facing environment and ideally have previous experience working in a role that puts the customer at the heart of everything. You’ll be able to demonstrate how your customer service skills are second to none and that you’re a natural when it comes to interacting with people of all ages. You’ll be able to think on your feet, use your initiative and thrive in a team environment.

Our staff need to take responsibility for ensuring that all areas are ready for service and maintained to our standards. You will be expected to work in a team to ensure the customers’ needs are met at all times, keeping to our standards and greeting our guests with a smile and warm welcome.
In summary, you must be passionate about hospitality and delivering amazing service to our customers with a smile and personality.
You will be required to learn about our company and services To qualify you must be over 17 years of age and have a good command of written and spoken English.

Our Centre Assistants will be working for between 8-16 hours a week any days out of seven depending on the level of business.
To Apply: Please apply via our web page – and make sure that you attach your CV.
Venue: Party & Play Funhouse Wingates
Salary: National Minimum Wage Applies
Job Spec: Download
 

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